Privacy policy

🔵 PRIVACY POLICY – BABY BLOOM HUB

Last updated: March 17, 2026

Baby Bloom Hub (“we”, “us”, “our”) operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

🔹 1. PERSONAL INFORMATION WE COLLECT

We may collect the following information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

  • Payment details (processed securely via Shopify and payment providers)

  • Transaction history

Account Information

  • Login details (if you create an account)

  • Preferences

Usage Information

  • Pages visited

  • Products viewed

  • Cart activity

Device Information

  • IP address

  • Browser type

  • Device type

🔹 2. HOW WE COLLECT YOUR INFORMATION

We collect information:

  • Directly from you (when you place an order, sign up, or contact us)

  • Automatically through cookies and tracking tools

  • From service providers such as Shopify

🔹 3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your orders

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only if you opt in)

  • Prevent fraud and ensure security

🔹 4. SHARING YOUR INFORMATION

We may share your information with:

  • Shopify (our eCommerce platform)

  • Payment processors

  • Courier and delivery companies

  • Marketing and analytics providers

We only share information necessary to provide our services.

🔹 5. COOKIES & TRACKING

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website performance

  • Provide relevant marketing

You can disable cookies in your browser settings.

🔹 6. YOUR RIGHTS (POPIA – SOUTH AFRICA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information

  • Request correction of your data

  • Request deletion of your data

  • Object to processing of your data

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 hello@babybloomhub.co.za

🔹 7. DATA SECURITY

We take reasonable measures to protect your personal information.
However, no online system is completely secure.

🔹 8. DATA RETENTION

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

🔹 9. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

🔹 10. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

🔹 11. INTERNATIONAL DATA TRANSFERS

Your information may be processed outside South Africa through Shopify and other service providers.
We ensure appropriate safeguards are in place to protect your data.

🔹 12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

🔹 13. CONTACT US

If you have any questions or requests regarding your personal data, please contact us:

📧 hello@babybloomhub.co.za

📍 Baby Bloom Hub
33 Umlaas Street
Aerorand
Middelburg, Mpumalanga
1050
South Africa